Email the team
The best way to reach us is [email protected]. A real person reads every message and we reply as soon as we can.
What we can help with
- Account access, sign-in problems or deleting your account.
- Coins, gifts, VIP and payment questions.
- Reporting someone who broke the community guidelines.
- Privacy requests, such as a copy of your data.
- Partnership and press enquiries.
Help us help you faster
- Your display name and the email linked to your account.
- Your device and browser (for example: iPhone, Safari).
- The date and approximate time of the problem.
- For payments, the order or transaction reference.
If someone is in danger
If you believe someone is at immediate risk, contact your local emergency services first, then report the account to us.
Questions? Email [email protected].