Privacy Policy | MeYou Live

Who this policy covers

This policy explains how MeYou Live ("we", "us") handles information about people who visit meyoulive.com, use the MeYou Live web app, or contact us. By using MeYou Live you agree to the practices described here.

Information we collect

We collect information in three ways:

Information you give us — such as a display name, profile photo, email address, messages you send, and anything you share when you contact support.
Information created when you use the service — such as matches, call start and end times, gifts sent or received, coin balances and reports you file or receive.
Information from your device — such as browser type, operating system, language, approximate location based on IP address, and diagnostic logs that help us fix problems.

How we use information

To connect you with other people for live video chat and to keep calls working smoothly.
To process purchases of coins, gifts or VIP and prevent payment fraud.
To review reports, enforce our community guidelines and protect people from abuse.
To understand how the service is used so we can improve it.
To reply when you contact us and to send important service notices.

When information is shared

We do not sell personal information. We share it only when needed:

With the person you are chatting with — for example your display name and profile photo.
With service providers who host, secure, analyse or support the service for us, under confidentiality obligations.
With payment providers who process your purchases; we do not store full card numbers.
With authorities when the law requires it, or when we believe it is necessary to protect someone from serious harm.

Cookies and similar technologies

We use cookies and local storage to keep you signed in, remember your preferences and measure how pages perform. You can clear or block cookies in your browser settings; some features may stop working if you do.

Your choices and rights

Access or correct the information in your profile at any time.
Ask us for a copy of your data, or ask us to delete your account.
Turn off optional notifications in your browser or device settings.
Contact [email protected] for any privacy request; we may need to confirm your identity first.

How long we keep information

We keep information while your account is active and for as long as needed to provide the service, meet legal obligations, resolve disputes and keep the community safe. When it is no longer needed, we delete or anonymise it.

Keeping information secure

We use encryption in transit, access controls and monitoring to protect information. No system is perfectly secure, so please protect your own devices and never share your login with anyone.

Adults only

MeYou Live is not meant for anyone under 18. We do not knowingly collect information from minors. If you believe a minor is using MeYou Live, tell us at [email protected] and we will remove the account.

Changes to this policy

If we make meaningful changes we will update the date on this page and, where appropriate, let you know in the app.